Refund & Return Policy
Effective date: September 2026
Digital Product
The Bible Study Guide is a digital download delivered instantly after purchase. Because the product is delivered in full at the time of purchase, all sales are generally final once the download link has been accessed.
30-Day Money-Back Guarantee
We want you to be fully satisfied. If the guide is not what you expected, contact us within 30 days of your purchase and we will issue a full refund — even though the product is digital. Refunds are processed to the original payment method and typically appear within 5–10 business days.
How to Request a Refund
Email us at orders@deeprootedfaithco.com with your order email and the reason for the refund. We aim to respond within 24 hours.
Technical Issues
If you have trouble downloading or opening the files, reach out first. We will help you access the guide or send an alternative download link before processing a refund.
Unauthorized Purchases
If you believe a purchase was made without your permission, contact us immediately. We will review the transaction and work with you and the payment processor to resolve it.